Integration 2020 registration and website launch
Different regions and organisations have done a lot of valuable work to promote integration but it is not often that operators in the field get to meet each other. Because of this, they are not always able to share good practices for promoting integration in the most effective way possible. The Integration 2020 event will continue the work started during the first integration event in 2018 and strengthen partnerships between public authorities, the third sector and businesses.
Quality criteria required to improve public service interpreting
A recent report proposes that ministries, together with the actors in the interpretation sector, should prepare national guidelines or recommendations for high-quality public service interpreting. The report focuses on public service interpreting in the context of immigrant integration.
Social media the most important source of information for elderly foreign-language speakers during emergency conditions
According to a report by organisations, municipalities had very few and infrequent direct contacts with customers after the emergency conditions began. Despite this, the majority of those interviewed for the report felt that they had received sufficient information and instructions regarding the coronavirus. Elderly foreign-language speakers reported that they had coped independently in their everyday activities during the emergency conditions. The exceptional situation caused concerns and fears among those interviewed regarding the wellbeing of relatives and social isolation.
Co-creation of integration report continues
During the autumn, the Ministry of Economic Affairs and Employment will provide opportunities to participate in the preparation of the report on integration. The first consultation on the role of organisations in the work to promote integration was held on Friday 11 September, and an event for researchers on Monday 14 September. Consultations are part of the inclusive preparation process for the report addressing the need for a reform in integration promotion services.
Sweden has introduced three reforms to help immigrants become and remain employed faster
A recent report presents three reforms aimed at improving the educational and employment paths of immigrants. The report offers a more in-depth discussion of two reforms: the so-called “establishment programme” and the fast track. The third reform focuses on wage subsidies and is still ongoing.
New act on migration authorities’ processing of personal data to replace the Act on the Register of Aliens
The act on the processing of personal data by migration authorities will enter into force on 1 September 2020 and replace the Act on the Register of Aliens, which is more than 20 years old. The new act will respond to needs in areas such as digitalisation, data protection and information management. In addition, the act will incorporate other provisions concerning the processing of personal data laid down in other acts that apply to the migration authorities.
Immigrant training and education should focus more on building stronger basic skills
Finnish Education Evaluation Centre FINEEC has published an evaluation report on the impacts of reforms aiming to accelerate the educational pathways of immigrants. The report provides an over-view of these impacts on literacy training in liberal adult education, adult basic education, and vocational education and training. According to the report, it would be important to focus on building stronger basic skills in training and education provided to students with an immigrant background.
Support for women, children and families available in guides, brochures and service numbers
Multilingual support in the coronavirus situation is available for women, children and families. Support is available for many situations such as distance learning, or being a victim of domestic violence or crime. Due to the coronavirus situation, support services for women, children and families are provided via remote service or telephone. We have put together useful links to be shared and suggested in customer service situations.
Guidance and counselling services fail to reach all those in need of assistance
Guidance and counselling services for immigrants in Finland are fragmented in terms of accessibility, service provision and resourcing. Access to services is not equally provided to customers in all parts of the country. These were the conclusions of the final report of the study on low-threshold guidance and counselling services for immigrants commissioned by the Ministry of Economic Affairs and Employment. The report also makes recommendations for the development of the service network.
Telephone helplines support immigrants during the coronavirus outbreak
Authorities and municipalities have opened telephone helplines providing instructions and guidance on coronavirus in different languages. Multilingual telephone helplines provided by various organisations are also functioning as usual. We have put together a news item listing the availability of multilingual instructions and guidance on coronavirus (telephone helplines and chat services). Provide access to services.
Online and digital services support language and social studies
Due to the coronavirus COVID-19 outbreak, contact teaching in liberal adult education institutions and adult basic education has been suspended. Educational institutions provide distance teaching, taking into account students’ learning abilities and other opportunities available. The Centre of Expertise for Immigrant Integration has put together multilingual materials for independent studies in subjects such as languages and social studies, and for supporting integration.
Multilingual information on coronavirus now available
Finnish Institute for Health and Welfare (THL) provides updated information in Finnish, Swedish and English on the coronavirus and when to seek medical care. In addition, THL will publish information on the coronavirus in over 10 languages on week 12. Information on actions taken in municipalities regarding the coronavirus COVID-19 is available in several languages in the municipalities’ online services. Information about the coronavirus is available in several languages in the media.
Municipalities provide multilingual information regarding services in the coronavirus situation
In many municipalities, immigrants are advised to seek information from online services or telephone services. In the current situation with the coronavirus outbreak, municipalities offer advice by telephone in various languages. Some municipalities have published multilingual information on the coronavirus.
Useful tips from Infofinland for multilingual communication
Many authorities and municipalities may have no previous experience of having communications material translated into languages other than Swedish and English. The online editorial staff of Infofinland is used to having information translated into 12 different languages, and put together some useful tips for multilingual communications.
Refugee reception manual
In the refugee reception manual, you will find the basic facts on such matters as the entry of quota refugees and the initial-stage arrangements in municipalities.Read more about the reception of refugees