The feedback is read and processed during office hours, and you will receive the answer within two weeks. Remember to give your contact details. We can only give answers to your feedback and questions, if you have supplied your e-mail, or name and mailing address. E-mail is the preferred channel of communications. You should send all official mail to the ministry's registry (at kirjaamo(at)tem.fi) and all messages concerning the Centre of Expertise to kotouttamisenosaamiskeskus(at)tem.fi.