Good integration practices

The Centre of Expertise in Immigrant Integration develops the recognition, introduction and mainstreaming of good practices. In 2016, the Centre of Expertise collected good practices supporting different phases of initial-stage integration under different themes. The identification, mainstreaming and productisation of good practices are continuing in 2017.

A good practice may be a new operating model or material that has been found effective in practice. A good practice may also be associated with improving an individual service, building a more customer-responsive service chain, organisation-wide structural changes or changes in the operating culture.

An expert panel put together by the Centre of Expertise assessed the practices and selected the ones that were published on the website The selected practices will be mainstreamed nationally among actors in integration work. The good practices are published in Finnish and Swedish on this website.

How can you recognise a good practice for promoting integration?

Goal-oriented: it reduces ethnic inequality and improves the well-being and inclusion of newcomers in society.
Customer-responsive: it starts from the needs and circumstances of integrating immigrants.
Context-sensitive: it also takes challenging conditions into account.
High-impact: it produces better results than before from the customer's perspective.
Capable of being modelled: it contains clearly defined essential elements and processes that help to achieve a goal that is desirable for the customer.
Can be generalised: the practice has the same effects when introduced in other similar operating environments.

The At Home in Finland project helps to identify good practices

The regional coordinators of the At Home in Finland project coordinated by the ELY Centre for Uusimaa contribute to identifying good practices. The project also participates in the national dissemination and mainstreaming of good practices selected in a call for proposals. The national project financed by the European Social Fund covers the period 2015–2020.